Frequently Asked Questions

Have questions? We have answers. Browse our most commonly asked questions below. If you can't find what you're looking for, feel free to contact us directly.

Orders & Payments

How do I place an order?
Simply browse our collection, add your favorite wallpaper to the cart, and proceed to checkout. We accept all major payment methods including PayPal, Visa, Mastercard, and American Express.

Can I modify or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately via hotline or email if you need to make changes.

Shipping & Delivery

How long does delivery take?
Standard delivery takes 5–10 business days depending on your location. Express shipping options are available at checkout.

Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused, undamaged items in original packaging. Please visit our Returns & Refunds page for full details.

How long does a refund take?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Products

Are your wallpapers easy to install?
Yes! Our Peel & Stick wallpapers are designed for easy DIY installation with no tools or paste required. Standard wallpapers come with detailed installation instructions.

Are wallpaper samples available?
Yes, we offer sample swatches so you can see the color and texture before committing to a full order. Contact us to request samples.